Training for Direct Support Workers Employed in Self-Directed Programs


This project provided training for more than 1,000 direct support workers (DSWs). The purpose of the training was to provide information on the following topics: 1) disability rights movement; 2) on- the-job communication and feedback; 3) professionalism and scope of practice, and 4) stress, burnout, wellness and self-care topics. The intent was to increase the knowledge and skill of these workers to better provide services and supports to individuals with disabilities and age-related support needs. Additional activities during the project included developing the training materials in Spanish, developing special training about supporting people with dementia and autism, developing a training video for DSWs about nonverbal communication, and developing a training videos for DSWs about stress.

Lynda Lahti Anderson
Lynda Lahti Anderson
Minnesota Department of Human Services



Lynda Lahti Anderson :: Research Associate

Mark R Olson :: Project Coordinator

Chet Tschetter :: National Workforce Consultant

Katrina O Simons :: Community Program Specialist

Danielle C Mahoehney :: Community Living and Employment Specialist


Sarah L Curtner :: Graphic and Multimedia Designer


  • Direct support workforce
    • Training