New York State Workforce Credentialing Programs Comparative Analyses
These comparative analyses of existing organizational direct support professional and frontline supervisor credentialing programs summarize seven programs in New York. The goals of these programs aim to increase the competence and professionalism of direct support staff, increase retention and reduce turnover of quality staff by providing opportunities for growth and career enhancement. To enhance efforts of creating and implementing a statewide direct support workforce credentialing program in New York, the New York Alliance for Inclusion and Innovation, through a contract from the New York Office for People with Developmental Disabilities (OPWDD) worked with the Research and Training Center on Community Living at the University of Minnesota to conduct two comparative analyses of existing organizational credentialing programs. These programs demonstrate increased tenure and wages of credentialed staff, and reduced turnover of credentialed staff when compared with non-credentialed staff. These comparative analyses included interviews with program coordinators in each credentialing programs, a summary of program outcomes, and interviews with credentialed staff.
- Research and Training Center on Community Living (RTC-CL)
- New York Alliance for Inclusion and Innovation
- New York Direct Support Professional (DSP) Credentialing Program Implementation Study
- Direct support workforce
- Workforce development strategies