New York Direct Support Professional (DSP) Credentialing Program Implementation Study


A report describing a study that aimed to gauge the workforce development issues for Direct Support Professionals (DSPs) in the state of New York through multi-method analysis. The 2014 New York legislative assembly requested that a comprehensive report be submitted to the Governor and Assembly leaders no later than January 1, 2016. The New York Direct Support Professional Credentialing Program Implementation Study utilizes information from the following sources to provide this information to the New York legislative assembly:

  • A literature review of existing credentialing models related to DSPs
  • Focus groups with self-advocates, families, circles of support, provider associations, individual and organization providers, frontline supervisors, senior leadership, and government officials to determine feasibility and recommendations for implementation
  • A DSP Training and Credentialing Provider Survey to obtain a baseline of critical workforce indicators
  • Regional focus groups across in New York with DSPs and Employers about their interest in and barriers in the way of participating in a credentialing program

This information will be compiled in order to:

  • Create a sustainable financial model that builds training costs into Medicaid reimbursement rates
  • Create a communications plan for comprehensive DSP credentialing program implementation

Learn more about existing organizational credentialing programs in New York


Research and Training Center on Community Living (RTC-CL)
New York State Office for People With Developmental Disabilities
New York State Association of Community and Residential Agencies
New York State Rehabilitation Association