Staff Recruitment, Retention, & Training Strategies for Community Human Services Organizations

Sheryl A Larson, Amy S Hewitt

Entire Book

Chapter 1 (Recruitment, Retention, and Training Challenges in Community HumanServices: A Review of the Literature)

Chapter 2 (Recruiting Direct Support Professionals)

Chapter 3 (What Is This Job All About? Using Realistic Job Previews in the Hiring Process)

Chapter 4 (Selection Strategies)

Chapter 5 (Orientation, Socialization, Networking, and Professionalization)

Chapter 6 (Linking Training and Performance Through Competency-Based Training)

Chapter 7 (Out of the Classroom and On to Employee Training Programs that Work)

Chapter 8 (Fostering Commitment and Skill Through Mentoring Programs)

Chapter 9 (Staff Motivation and Recognition)

Chapter 10 (From Grumbling to Getting Along: Creating and Using Teams to Enhance Retention)

Chapter 11 (Supporting and Training Supervisors)

Chapter 12 (Creating Organizational Change Initiatives)

Chapter 13 (Assessing and Evaluating Workforce Challenges)

Chapter 14 (Selecting and Implementing Strategies for Change)

Chapter 15 (Strategies for Policy Change)


A 15-chapter textbook and how-to-guide helping organizations to select and implement strategies that address the challenges of recruiting, retaining, and training direct support professionals.

Some content is out-of-date

Suggested Citation

Larson, S., & Hewitt, A. (2012). Staff recruitment, retention, and training strategies for community human services organizations. Research and Training Center on Community Living, University of Minnesota.


Research and Training Center on Community Living (RTC-CL)


  • Direct support workforce
    • Supervision and mentoring
    • Human resources and management
    • Retention and recruitment
    • Workforce development strategies
    • Training
  • Specific life stage
    • Children
    • Adolescents and young adults
    • Adults
    • Seniors
  • Specific disability
    • Autism spectrum disorder (ASD)
    • Intellectual/developmental disability (IDD)