KCUR 89.3, a public radio station in Missouri, quoted ICI director Amy Hewitt in a news story about the high turnover and chronic shortage of direct support workers. In the article, "Every Year, Half Of Missouri's Workers Who Care For The Developmentally Disabled Quit," Hewitt explains that nationally, high turnover has been an issue for decades but a strong economy means workers can make more money at less demanding jobs. She says that an aging population also means these underpaid workers are serving people with more complex needs.
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