Nicole K Duchelle

This module tells how to create a team who will improve services. There are many different types of HCBS, which means that teams will look different across providers. This module helps you consider…

Successful teams include new person-centered ideas in the meetings, work routines, and trainings that already occur within HCBS. This module will share how teams have been able to work smarter, …

Once the assessment is complete, teams will choose a simple set of actions that can be completed by working smarter, not harder, and by considering the work that is already being done within the …

Each HCBS provider is unique. A completed assessment will reflect the strengths of existing services as well as what can be done to improve outcomes for people. Different approaches are used to …

The team assesses how ready the staff and people supported are in working together to improve HCBS. Everyone is involved in improving outcomes for HCBS. For this reason, it is important to make …

Providers are already expected to report on HCBS outcomes related to people receiving services. The goal of this module is to help teams consider what data are already being collected, brainstorm …

This module provides an overview for improving person-centered outcomes in HCBS. Major terms are introduced and details about the training are described. The goal is not to teach how to master a …

Every provider experiences challenges while providing HCBS. These challenges make it harder to improve person-centered outcomes. This module explains how staff attrition, lack of resources, and …